Shipping and Delivery Policy

Alnabtah Alkhadra understands the importance of receiving your orders as quickly as possible, so we offer the best shipping options to ensure your orders arrive safely and swiftly.


Aramex Representative

  • Coverage: All around Saudi Arabia.
  • Shipping Method: It will be shipped by a representative of Aramex to your doorstep.
  • Shipping times: Orders take between 2 to 7 business days.
  • Shipping fees: A fixed fee of 28 per order.
  • Maximum shipping weight: 20 kilograms only.
  • Free shipping: For orders over 500 SAR.
  • Order tracking: Once your order is shipped, you will receive a tracking number via our website, which can be used to track your order on the Aramex website.
  • Return shipping fees: No fees for returns. Please refer to the Exchange and Return Policy.


Al Nabtah Al Khadra Representative

  • Coverage: Qatif, Anak, and Saihat.
  • Shipping Method: It will be shipped by a representative of Alnabtah Alkhadra to your doorstep.
  • Shipping times: Orders are delivered within a maximum of 36 hours. Expected reception time is between 6 PM to 10 PM.
  • Shipping fees: A fixed fee of 15 per order.
  • Free shipping: For orders over 300 SAR.
  • Maximum shipping weight: Unlimited.
  • Order tracking: Contact our customer service at 0535297770.
  • Return shipping fees: No fees for returns. Please refer to the Exchange and Return Policy.


SAMA-Branch Pickup and Delivery

  • Coverage: All around Saudi Arabia.
  • Shipping Method: Shipped by a Samsa representative to the nearest Samsa branch for your collection.
  • Shipping times: Orders take between 2 to 5 business days.
  • Shipping fees: A fixed fee of 19.79 per order.
  • Maximum shipping weight: 15 kilograms only.
  • Free shipping: For orders over 500 SAR.
  • Order tracking: Once your order is shipped, you will receive a tracking number via our website, which can be used to track your order on the Aramex website.
  • Return shipping fees: No fees for returns. Please refer to the Exchange and Return Policy.


For more information or if you encounter any issues with your shipment, please contact customer service at 0535297770 or [email protected].


We are here to ensure a pleasant and comfortable shopping experience for you. Thank you for shopping with us at Alnabtah Alkhadra.